Questions
Answer
1. To book direct or collect your ticket from Air France Ticket Office.
2. To make a booking direct with our Call Centre or for any queries related to your booking.
3. Help Desk dedicated to Travel Agents
4. District Management
5. VoyageurRewards
6. Flying Blue service desk
7. Airport
8. Cargo office
1. To book direct or collect your ticket from Air France Ticket Office.
Dubai
C/O Al Naboodah Travel & Tourism
Al Shoala bldg, Al Maktoum street
P.O.Box 1200
Dubai

Reservations :
- Tel : (971) (4) 602 5400
- Fax : (971) (4) 602 5421
Opening hours of Ticket Office:
Saturday to Thursday 8:30-13:00 and 14:00-18:00
Closed: Friday & Public Holidays

E-mail (Dubai) : mail.dxb@airfrance.fr

Abu Dhabi
C/O Al Masaood Travel
Al Masaood Bldg, Al Nasr Street
P.O.Box 806
Abu Dhabi

Reservations :

- Tel : (971) (2) 621 5810
- Fax : (971) (2) 634 3002
Opening hours of Ticket Office:
Saturday to Thursday 8:00-13:00 and 16:00-19:00
Closed: Friday & Public Holidays

E-mail (Abu Dhabi) : mail.auh@airfrance.fr

Sharjah
C/O Orient Travel Agencies LLC
Al Arouba street
P.O.Box 772
Sharjah

Reservations :
- Tel : (971) (6) 568 7326
- Fax : (971) (6) 568 4220
Opening hours of Ticket Office:
Saturday to Thursday 8:00-13:00 and 16:00-19:00
Closed: Friday & Public Holidays 

E-mail (Sharjah): mail.shjss@airfrance.fr
2. To make a booking direct with our Call Centre or for any queries related to your booking.

Dubai:

Email: mail.dxb@airfrance.fr
Phone: (971) (4) 602 5400
Fax: (971) (4) 602 5421
Opening hours:
Saturday to Thursday 8:30-13:00 and 14:00-18:00 
Closed: Friday & Public Holidays

Abu Dhabi:

Email: mail.auh@airfrance.fr
Phone: (971) (2) 6215 810
Fax: (971) (2) 634 3002
Opening hours:
Saturday to Thursday 8:00-13:00 and 16:00-19:00
Closed: Friday & Public Holidays

Sharjah:

Email: mail.shjss@airfrance.fr
Phone: (971) (6) 568 7326 
Fax: (971) (6) 568 4220
Opening hours:
Saturday to Thursday 8:00-13:00 and 16:00-19:00
Closed: Friday & Public Holidays
3. Help Desk dedicated to Travel Agents

Dubai:

Phone: (971) (4) 602 5420
Fax: (971) (4) 602 5421
Opening hours:
Saturday to Thursday 8:30-13:00 and 14:00-18:00
Closed: Friday & Public Holidays

Abu Dhabi:

Phone: (971) (2) 621 5810
Fax: (971) (2) 634 3002
Opening hours:
Saturday to Thursday 8:00-13:00 and 16:00-19:00
Closed: Friday & Public Holidays

Sharjah:

Phone: (971) (6) 568 7326
Fax: (971) (6) 568 4220
Opening hours:
Saturday to Thursday 8:00-13:00 and 16:00-19:00
Closed: Friday & Public Holidays
4. District Management
Dubai:
- Tel : (971) (4) 602 5454
- Fax : (971) (4) 602 5455
- E-mail : mail.dxb@airfrance.fr

Abu Dhabi:
- Tel : (971) (2) 621 5818
- Fax : (971) (2) 621 7499
- E-mail : mail.auh@airfrance.fr
5. VoyageurRewards
Dubai:
- Tel : (971) (4) 602 5417
- Fax : (971) (4) 602 5455
- E-mail : mail.vr.ae@airfrance.fr
6. Flying Blue service desk

Email: servicedesk@flyingblue.ae
Phone: 800 4555 (toll free)
Fax: +971 4 335 4854

Opening hours:
Sunday to Thursday 9:00-18:00
Closed: Friday, Saturday & Public Holidays

Postal Address:
Flying Blue
KLM Royal Dutch Airlines
P.O.Box 1696 Dubai
United Arab Emirates
7. Airport
Dubai:
Dubai International Airport, 5 kms (3.1 miles) South East of Dubai
- Tel : (971) (4) 216 6804 / 06

Abu Dhabi:
New Abu Dhabi International Airport 35 kms (21.8 miles) East of Abu Dhabi
-Tel : (971) (2) 575 7040 / 575 7041
8. Cargo office
Dubai:
Cargo office : (971) (4) 282 2009 / 11

Abu Dhabi:
Cargo office : (971) (2) 575 7310