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| 1. | Is it safe to use my credit card online to purchase my ticket? | ||
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Yes. The reservations system is located on a secure server that guarantees the safety of a transaction. The system uses SSL (Secure Socket Layer) encrypting technology. SSL works by encrypting all communications between your computer and our server so the information cannot be intercepted. |
| 2. | What type of credit cards can I use to purchase my ticket online? | ||
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Our reservation system accepts credit card payments from Visa, MasterCard, Discover, Diners and American Express. |
| 3. | My credit card was refused. What should I do? | ||
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Verify that you have entered your credit number correctly, without any spaces, and that the expiration date respects the MM/YY format, for example, 12/06. If the problem persists, please call the Air France Reservations centre at 1300 390 190 (toll free) opened Monday- Friday 09.00am - 5.00pm . |