With AF Connect, we'll promptly contact you by phone, email or SMS to keep you informed of flight delays, cancellations or gate changes, as well as delays in luggage delivery. When necessary, we'll also offer an alternative solution (new time, new flight, etc.).*
This free 24/7 service does not require prior registration.
Air France in touch
A flight change? With AF Connect, we will contact you personally to keep you informed in real time.
A travel service for your peace of mind, wherever you are
in the world
* From 14 days before your departure on flights operated by Air France, franchised flights on BritAir, Régional, Airlinair, Air Corsica and CityJet. For Air France flights operated by one of the SkyTeam members, we will contact you up to 3 hours before your flight's departure time.
Give us your contact details!
When booking your flight, please provide the mobile phone number and e-mail address that you will use during your trip. Then we´ll be able to contact you if necessary.
If you did not provide this information when booking, you may enter your contact details at any time on our website in the Manage your reservations area. Wherever you are in the world, before, during or after your trip, we will be able to contact you immediately.
Are you a Flying Blue member? Please take a few moments to update your contact details.
For all information on our flights, please visit our websites or mobile.airfrance.com at any time.
If you did not provide this information when booking, you may enter your contact details at any time on our website in the Manage your reservations area. Wherever you are in the world, before, during or after your trip, we will be able to contact you immediately.
Are you a Flying Blue member? Please take a few moments to update your contact details.
For all information on our flights, please visit our websites or mobile.airfrance.com at any time.