Air France - Sky Team

You wish to contact our Customer Relation Department
We are here to help you.You wish to contact us online, please fill in the form:
Online form
Or write us at :
  • Cameroon

Air France Cameroon
1 place du Gouvernement
BP 4076 Douala

  • Equatorial Guinea

Air France Equatorial Guinea
Parques de Africa - Caracolas
Malabo

For your information :
Don´t forget to send original supporting documents which will allow us to process your request: these include invoice, ticket receipt, boarding pass, etc.

Or send a fax :
  • Cameroon

Fax : (+237) 33 50 15 36 or (+237) 33 50 15 80

  • Equatorial Guinea

Fax : (+240) 09 45 21

If your claim concerns Flying Blue …
Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date?
The Flying Blue Customer Care department is here to help and will answer all your questions
Flying Blue Customer Care department
If your claim concerns missing or delayed baggage
.
Click here
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