Contact us
Air France does its best to answer your questions and meet your needs. Please visit our FAQ or contact one of our agents.
Have you checked our FAQ? You may find the answer to your question.
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Air France at your service
From flight delays and refund requests to missing or damaged baggage and lost property, Air France is here to help.
We do our best to find a quick and effective solution for you
Requesting a ticket refund
For any refund requests or queries please firstly contact our Call Centre on +(202) 2770 62 50 or send e-mail to: mail.afkl.directsale@airfrance.fr
Declaring a baggage incident or lost property
Did you leave any personal belongings or carry-on baggage onboard an Air France aircraft, in a waiting room or at a check-in desk?
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Contacting Flying Blue
For all questions concerning your loyalty program and using your Miles, contact Flying Blue directly.
Other Air France contacts
- Telephone sales
To purchase your ticket by telephone, please call call center +202 2770 6250
- Saphir
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
- Air France ticket offices Find addresses and contact information for Air France ticket offices around the world.
To purchase your ticket by telephone, please call call center +202 2770 6250
- Saphir
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
- Air France ticket offices Find addresses and contact information for Air France ticket offices around the world.