Personalized services at the airport
Want to take advantage of personalized services for departures, connections and arrivals at
Paris-Charles de Gaulle airport? Whether you´re in a hurry or have ample time before your flight, we are happy to provide assistance and help you with any airport procedures.
For even more comfort, you can purchase other services designed to facilitate your trip (city-airport transfers, or relaxation space and breakfast in an airport hotel).
To request personalized services at the airport, please contact our dedicated service center agents at +33 (0) 1 72 95 00 77*. They are available 7 days a week from 7 AM to 9 PM CET.
* Local call rates apply from France or abroad.
A dedicated assistance service
Would you like personalized assistance for airport procedures? Whether you´re in a hurry or have ample time before your flight, Air France agents can accommodate your schedule and guide you through Paris-Charles de Gaulle airport.
This service is available for €200 including tax*, and is subject to availability.
To find out the deadline for submitting your request for personalized assistance, please contact our agents.
This service is available for €200 including tax*, and is subject to availability.
To find out the deadline for submitting your request for personalized assistance, please contact our agents.
*Rate valid for up to 4 people. Payment is made in euros. If paying with a credit card in another currency, current exchange rates apply.
Additional options
For even more comfort, you can purchase the following options:
- Airport transfers by motorcycle taxi, shuttle, or chauffeur-driven car: from €25 per person
- Freshen up and breakfast in a hotel at Paris-Charles de Gaulle airport (up to 12 PM CET)*: from €56 for a single room and €68 for a double room
* Available for flights arriving before 10:00 AM CET only.
Specific services for groups
Air France offers the following customized services, subject to availability:
- Airport meet and accompaniment by Air France staff
- Personalized check-in counters
- Access to the Air France lounge and private zone
- Presentation to the flight crew
A personalized estimate for all services is provided within 24 hours.