Connections at Paris
Arriving in Paris and planning to take a transfer flight? At Paris-Charles de Gaulle and Paris-Orly Ouest, we are here to help you with information and assistance so you can enjoy the rest of your trip.
Let French actor Antoine de Caunes guide you through a tour
of Paris-Charles de Gaulle airport!
The Air France transfer counter
Check in and print a boarding pass at a Self-Service Kiosk!
At Paris-Charles de Gaulle and Paris-Orly Ouest, you will find Air France Transfer counters. Our staff is available to answer your questions, issue your boarding pass (if you did not check in all the way to your final destination), and help if you missed your transfer flight.
Our Self-Service Kiosks are available in the transfer and connecting areas. They enable you to:
Our Self-Service Kiosks are available in the transfer and connecting areas. They enable you to:
- check in and print out your boarding pass if it was not given to you upon departure, or if you missed your scheduled transfer,
- consult the boarding gate and your boarding time.
Administrative formalities
In Paris, breeze through passport control with PARAFE!
You are from a country within the Schengen zone*
- If you are traveling to another country within the Schengen zone, Geneva or Basel-Mulhouse, you do not have to undergo the police and immigration formalities. You can go directly to your boarding gate.
- If you are traveling to a country outside the Schengen zone, you must undergo the police and immigration formalities before boarding your flight.
* Schengen zone countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.
Your baggage
In most cases, your baggage is checked in all the way until your final destination, so you do not have to worry. However, if you change your airport, you must collect your baggage from the conveyor belt and follow the “baggage reclaim” signs and check them in again at “baggage drop-off” of the terminal or departure lobby.
If you arrive by train, you must check in your baggage at the counter marked “baggage drop-off”.
If you arrive by train, you must check in your baggage at the counter marked “baggage drop-off”.
Personalized services at the airport
During your layover at Paris-Charles de Gaulle airport, you can benefit from individual assistance throughout your connection.
Inter-airport transfers
Do you need to transfer between Paris airports? Air France offers a free transfer service via Air France coaches in the following cases:
To receive your ticket or ask about eligibility requirements, please visit an Air France transfer counter.
- Your flight is departing to or from Fort-de-France, Pointe-à-Pitre, Reunion or Cayenne
- Your trip connects an Air France flight to a TGV station via tgvair routes or between Paris-Charles de Gaulle airport and Brussels
- You are a Club 2000 or Flying Blue Gold or Platinum member
To receive your ticket or ask about eligibility requirements, please visit an Air France transfer counter.