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From flight delays and refund requests to missing or damaged baggage and lost property, Air France is here to help. We do our best to find a quick and effective solution for you.

Requesting a ticket refund

A refund is subject to the conditions of the fare you purchased.

Learn about the refund process

Making a claim

Do you wish to make a request or send a positive feedback?

Contact the Customer Care Department

Declaring a baggage incident or lost property

Did you leave any personal belongings or carry-on baggage onboard an Air France aircraft, in a waiting room or at a check-in desk?

Were you unable to locate your baggage on arrival or was it damaged?

We do our best to help you resolve these issues.

Baggage incident

Baggage tracking

Lost and found

Contacting Flying Blue

For all questions concerning your loyalty program and using your Miles, contact Air France Karachi or Flying Blue directly.

Air France Karachi

Tel: (92) (21) 536 9080/81

Fax: (92) (21) 536 8079

E-mail: mail.khi@airfrance.fr

Open: Monday to Friday 9h00-18h00 and Saturday 9h00-13h00

Closed: Sunday & public holidays

Flying Blue

Phone: +33 1 58 68 68 68

Fax: +33 1 58 68 68 00

Postal Address:

Flying Blue

F-94852 Ivrey-Sur-Seine cedex

France

Send an e-mail to Flying Blue

Other Flying Blue contacts

Other Air France contacts

-Telephone sales

To purchase your ticket by telephone, call +92 21 536 9080/81 Monday to Friday 9h00-18h00.

Karachi sales office address:

The Forum

4th floor, Office No. 409

G-20 Khayaban-E-Jami

Block-9 Clifton

Karachi 75600

During the holy month of Ramadan, our sales office is open monday to friday 9h00-15h00.

- Saphir

With Saphir, we do our best to make traveling easier for reduced mobility passengers.

- Air France ticket offices

Find addresses and contact information for Air France ticket offices around the world.

Contact Saphir