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Contact us
From flight delays and refund requests to missing or damaged baggage and lost property, Air France is here to help. We do our best to find a quick and effective solution for you.
Before contacting customer service, have you checked our FAQ? You may find the answer to your question.
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Using our website problems
Do you need help using our website?
Requesting a ticket refund
A refund is subject to the conditions of the fare you purchased.
Contacting Flying Blue
For all questions concerning your loyalty program and using your Miles, contact Flying Blue directly.
Other Air France contacts
Telephone sales
To purchase your ticket by telephone, please call:
Moscow: +7 495 937 38 39
Saint-Petersburg: +7 812 336 29 00
Moscow: +7 495 937 38 39
Saint-Petersburg: +7 812 336 29 00
Air France ticket offices
Find addresses and contact information for Air France ticket offices around the world.
Send your CV to HR department
Send you CV to Air France. We regularly open new positions and your resume will be considered accordingly. You can become a successful candidate for a perspective position.